Sensor Calibration

For returning an item to Noraxon, please use UPS, FedEx, DHL, or EMS (US Postal Service) and not a freight-forwarder. Using a freight-forwarder incurs additional brokerage fees, which Noraxon gets billed for directly. If a package is shipped to Noraxon via a carrier other than the ones listed above, it may be refused.

Also, Noraxon’s position is that this return shipment is not a sale – it is for a repair, replacement, or for returning equipment. Listing a Customs or Insurance value of $5,000.00 USD or more will result in a delay at United States Customs.

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The inertial measurement units are put through six steps of linear and non-linear calibration routines, thoroughly tested, and cleaned.
In addition, any post manufacturer corrections such as firmware or aesthetic updates will be performed.
During calibration, should any additionally problems with a device be found, you will informed of the issue and decide what action should be taken. Should you decide to continue with repair, the calibration cost will be applied to any additional cost incurred by the necessary repairs.

 

 

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By checking this box, I confirm that I understand any return shipments for repaired equipment from Noraxon will not be insured unless otherwise requested. If shipping insurance is requested, please indicate the Declared Value you would like us to use in the SHIPMENT INSTRUCTIONS field. Noraxon Support will provide a quote for shipping insurance included with the final repair estimate based on your chosen Declared Value.
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